We value your privacy and make every effort to respect your personal information. Please read the following policy to understand how we collect, use, and manage your phone numbers.
COLLECTION OF PHONE NUMBERS
We collect and store your phone numbers provided to us at the time of any shelter service (including animal adoption, stray animal intake, pet redemption, and end-of-life services), via an official Friends of Foothills Animal Shelter donation platform, or via microchip registration for your newly adopted pet. We also may collect and store phone numbers from a variety of sources to exhaust all efforts to make contact regarding the sheltering of your pet. Other sources we may collect your phone number from include partner agency records, friends, neighbors, and/or relatives.
USE OF PHONE NUMBERS FOR SMS
Your phone numbers are primarily used to notify you in the circumstance that Foothills Animal Shelter is sheltering or caring for your pet, or we need to get in touch with you regarding your pet’s status. These text messages may relate to your pet’s arrival at Foothills via our Animal Control partners, a member of our community, or by other means in the circumstance that your pet is lost. We may also establish contact via SMS if you are involved in our Better Together program and we are actively sheltering your pet(s). SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy. We use a telephone service provider to send all SMS communications.
OPTING OUT OF SMS
If at any time you would prefer to opt out of SMS, let us know and we will make a note in your record.
PRIVACY OF PHONE NUMBERS
Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.
OTHER METHODS OF PET NOTIFICATIONS
You do not need to receive SMS messages to be notified about your pet’s arrival at Foothills or their sheltering status. A list of current found pets can be accessed on our website. We will also attempt to contact you via phone call and email.
CHANGES TO THIS POLICY
We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site. We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at 303.275.7575.